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Support
Top Layer's Customer Service offers a variety of product and technical support
programs at affordable prices. Its aim is to maintain the high reliability and
performance of your Top Layer Networks products, and to make your ownership
experience cost effective and trouble free. Top Layer Networks' Customer Services
operates world-wide from its support centers in: Hudson, MA. USA; Guildford,
UK; and Tokyo, Japan.
Customer support programs include:
- TopResponse™ Auto Protection Update Service
- Software Subscription Service
- Advanced Hardware Replacement Service
- Technical Educational Services
- 24/7 On-Line Technical Assistance
- 24/7 Emergency Telephone Technical Assistance
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